State Farm® Insurance Agent Erin Schwan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Macayla Babbits
August 19, 2026
"Jessica was informative and patient. She helped get us the best coverage for our money. Thanks Jessica!"
Shannon Falkofsky
August 5, 2026
"Love working with this team at State Farm! Jessica was super helpful and quick to get all my needs taken care of. Highly recommend"
gp runyon
August 3, 2026
"Representative was Great explained everything to me she really knows her stuff that's why I chose to take the state farm insurance policy"
"Thank you for the wonderful review! I am happy to hear the my team was so helpful with your insurance policy!"
Mandy Pavluk
July 28, 2026
"I was on a quick hunt for car insurance and went online to get some quotes. I received a message from Jessica to let me know she was getting a quote ready for me, then another one not even 10 minutes later saying it was ready and she emailed me. She never called me repeatedly which I greatly appreciate, she never blew up my text messages. The quote she got me was much lower than any other company who would call my phone 5 or 6 times in a row every 30 minutes. I sent her a message asking how I'd get in touch with her but the office had literally just closed so she didn't get it until this morning. She called me and when I didn't answer she sent me a text letting me know it was her. On our phone call, she was incredibly polite and professional. She was very thorough in explaining and going over every detail and didn't make a fuss when I asked her to leave something out or add this in like most companies do. She never pressured me into purchasing a policy with her, she laid it all out and let me decide what I wanted to do and at that moment I knew I had the right agent. Well, really I knew it when she didn't atrociously blow my phone up the day before just to sell something. I am very happy with her and the new policy I have."
"I am so happy to read this review. In a world of so much competition she was able to show how we are different at Erin Schwan State Farm agency. Thank you for giving us and her the boost and the 5 stars!"
Shawna Lewis
July 22, 2026
"Very prompt and helpful awesome experience"
"Thank you for your kind words! We're thrilled to hear you had an awesome experience with our team. Providing prompt, helpful service is always our goal. We truly appreciate your trust and support!"
Deshik Sandeep
July 20, 2026
"The experience was very good. Jessica followed up on every questions I had and responded swiftly and made the process pretty easy."
"Deshik, thank you for the great review! I am happy Jessica was such a pleasure to work with!"
Emily Ewing
July 6, 2026
"Insurance, new policy"
"Emily, thank you for the great review! I am happy we were able to help with your new policy!"
Ykciv
June 19, 2026
"Jessica was very informative and she answered all of my questions. Awesome customer service!! TWO THUMBS UP 👍 👍"
"Thank you so much for your kind words! We’re thrilled to hear Jessica was able to answer all of your questions and provide such awesome customer service. We truly appreciate the two thumbs up and your support!"
Jerry Hernandez
June 11, 2026
"Made sure to get my quote done fast an properly. Saved me time and money."
"Hi Jerry, thank you for the five-star review and for trusting State Farm with your insurance needs. We truly appreciate your support!"
Marianna Russell
June 8, 2026
"Jessica provided me with an affordable price and was very friendly. I was glad to make the switch."
"Marianna, thank you for the great review! I am happy to hear Jessica was so helpful!"
Joshua Heuss
June 8, 2026
"Jessica has been a great help, knowledgeable and kind. Her service has been awesome, no call center, the type of person to person interaction this world is lacking."
"Joshua, thank you for the great feedback! I am thrilled to hear that Jessica was so helpful!"
David Patrick
June 6, 2026
"Much less expensive people are nicew"
"David, thank you for the great review!"
Andrea Ourlian
May 28, 2026
"I needed to understand some of my policies and update some things. Some of them were very complicated. Jessica really took the time to go over everything with me and explain the parts that I did not understand. She also took the time to investigate another policy that I needed to make sure the coverage was accurate and called me back with the results within an hour. She was very thorough and made sure that she followed through the next day with the information I had sent to her by email later that evening after we spoke and confirmed that she had completed what I asked her to do. She did not make me feel rushed or like I didn't know what I was talking about. I appreciated greatly the amount of time she spent with me to make sure I was satisfied."
"Andrea, thank you for sharing your experience! I am so glad Jessica took the time to thoroughly explain your coverage, answer your questions, and follow through every step of the way. We truly appreciate your trust and are happy to have been able to assist you!"
Christine Morgan
May 28, 2026
"Erin schwan what absolutely 💯 % Amazing very detailed information,Kind spoke on everything said if I needed anything to call back.Thanks Erin for helping me get car insurance 😀"
"Christine, I am honored to have helped you get secured with car insurance! Thank you for trusting me and my office. We are always here when you need us!"
Ronnie Szucs
May 27, 2026
"Process was very simple!! Within 30 minutes, I had all the coverage (and more) that I needed. Jessica was extremely helpful and broke all my options down into terms that were really easy to understand. Very happy with the professionalism and customer service!!"
"Ronnie, thank you for the great review! I am thrilled to hear Jessica made the process simple and easy to understand while helping you find the coverage you needed. We appreciate your kind words and are grateful for the opportunity to serve you!"
tiffany barrett
May 15, 2026
"Jessica was amazing! Got me insurance for lower than what I was paying and was patient with me 🩷"
"Tiffany, thank you for the wonderful feedback! I am happy Jessica was able to get you the coverage you need at a rate that better fits your budget!"
John Dalton
May 14, 2026
"Voula always looks for best discounts for you !! The best !!!!"
"John, thank you for the great review! I am happy to hear that Voula was so helpful!"
Doug Corsetti
May 14, 2026
"Jessica is a true professional. Communication was on point, timely, and efficient. Would recommend her to anyone i come across"
"Thank you for the 5 stars! Home and auto insurance switching is never something anyone wants to do but when you have the right person helping you like Jessica it makes it easier! Thank you and welcome to our agency!"
Forrest Thompson
May 12, 2026
"Jessica’s the best"
"Thank you so much for the five stars! We’re thrilled to hear Jessica took great care of you. We appreciate your support!"
Debi Kenik
May 9, 2026
"Upon my lease renewal I was notified of required changes to my renters insurance as it is now being maintained by a third party. The first submission was rejected and I only had a few days to get in compliance. Needless to say I started to panic and I called the office for help. Jessica was wonderful and was able to quickly get the changes made and provide me a new document. The new document was submitted and approved. It was the first time I spoke to Jessica and I was very happy with how she was able to resolve my issue so quickly and professionally. State Farm customer since 1979."
"Debi, thank you for your loyalty since 1979 and for sharing your experience! I am so glad Jessica was able to step in quickly, ease the stress, and get everything resolved in time. Providing professional and dependable service is what we strive for, and we truly appreciate your continued trust in us!"
Jacob Lutsch
April 30, 2026
"Crystal was amazing, she helped me get my insurance on both my vehicles taken care of and helped me save a lot of money in the long run"
"We value your auto insurance business and the fact you took the time to share how wonderful Crystal is. We are blessed to have her and thank you for trusting Erin Schwan State Farm with your insurance!"
Xander
April 30, 2026
"Crystal was extremely helpful and answered all my questions. She was extremely patient and all around the best!"
"Thank you for your kind words! We’re so glad Crystal was helpful and patient—she’ll truly appreciate it. Let us know if you ever need anything!"
Ryan Larj
April 23, 2026
"Voula quoted me auto + renters insurance quick with competitive rates. She was a pleasure to talk to and work with!"
"Ryan, thank you for the awesome review! I am happy Voula was so helpful with your auto and renters insruance!"
Casey
April 22, 2026
"I had an amazing experience with Voula the State Farm Agent I worked with. She was super helpful and patient with setting up a new insurance policy for a new car lease."
"Thank you for choosing our office, Casey! We truly appreciate you trusting Erin Schwan, your local State Farm Insurance Agent in Broadview Heights. Our team is always here to help with auto insurance, homeowners insurance, and life insurance throughout Ohio."
Angela Gubanc
April 19, 2026
"Worked with Crystal at Erin Schwan’s State Farm office to get all my insurance switched from Allstate. It was seamless and saved me hundreds of dollars across home & car insurance! Crystal was very knowledgeable and a pleasure to work with!! Definitely recommend her!"
"Angie, Thank you for the great review! I am so glad to hear that Crystal made your transition smooth and helped you save on your home and auto insurance. We appreciate your recommendation and are happy to have you with us!"