Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of tiffany barrett

tiffany barrett

May 15, 2026

5  out of  5
rating by tiffany barrett
"Jessica was amazing! Got me insurance for lower than what I was paying and was patient with me 🩷"
Profile photo of John Dalton

John Dalton

May 14, 2026

5  out of  5
rating by John Dalton
"Voula always looks for best discounts for you !! The best !!!!"
Profile photo of Doug Corsetti

Doug Corsetti

May 14, 2026

5  out of  5
rating by Doug Corsetti
"Jessica is a true professional. Communication was on point, timely, and efficient. Would recommend her to anyone i come across"
We responded:
"Thank you for the 5 stars! Home and auto insurance switching is never something anyone wants to do but when you have the right person helping you like Jessica it makes it easier! Thank you and welcome to our agency!"
Profile photo of Forrest Thompson

Forrest Thompson

May 12, 2026

5  out of  5
rating by Forrest Thompson
"Jessica’s the best"
We responded:
"Thank you so much for the five stars! We’re thrilled to hear Jessica took great care of you. We appreciate your support!"
Profile photo of Debi Kenik

Debi Kenik

May 9, 2026

5  out of  5
rating by Debi Kenik
"Upon my lease renewal I was notified of required changes to my renters insurance as it is now being maintained by a third party. The first submission was rejected and I only had a few days to get in compliance. Needless to say I started to panic and I called the office for help. Jessica was wonderful and was able to quickly get the changes made and provide me a new document. The new document was submitted and approved. It was the first time I spoke to Jessica and I was very happy with how she was able to resolve my issue so quickly and professionally. State Farm customer since 1979."
We responded:
"Debi, thank you for your loyalty since 1979 and for sharing your experience! I am so glad Jessica was able to step in quickly, ease the stress, and get everything resolved in time. Providing professional and dependable service is what we strive for, and we truly appreciate your continued trust in us!"
Profile photo of Jacob Lutsch

Jacob Lutsch

April 30, 2026

5  out of  5
rating by Jacob Lutsch
"Crystal was amazing, she helped me get my insurance on both my vehicles taken care of and helped me save a lot of money in the long run"
We responded:
"We value your auto insurance business and the fact you took the time to share how wonderful Crystal is. We are blessed to have her and thank you for trusting Erin Schwan State Farm with your insurance!"
Profile photo of Xander

Xander

April 30, 2026

5  out of  5
rating by Xander
"Crystal was extremely helpful and answered all my questions. She was extremely patient and all around the best!"
We responded:
"Thank you for your kind words! We’re so glad Crystal was helpful and patient—she’ll truly appreciate it. Let us know if you ever need anything!"
Profile photo of Ryan Larj

Ryan Larj

April 23, 2026

5  out of  5
rating by Ryan Larj
"Voula quoted me auto + renters insurance quick with competitive rates. She was a pleasure to talk to and work with!"
We responded:
"Ryan, thank you for the awesome review! I am happy Voula was so helpful with your auto and renters insruance!"
Profile photo of Casey Kalp

Casey Kalp

April 22, 2026

5  out of  5
rating by Casey Kalp
"I had an amazing experience with Voula the State Farm Agent I worked with. She was super helpful and patient with setting up a new insurance policy for a new car lease."
We responded:
"Thank you for choosing our office, Casey! We truly appreciate you trusting Erin Schwan, your local State Farm Insurance Agent in Broadview Heights. Our team is always here to help with auto insurance, homeowners insurance, and life insurance throughout Ohio."
Profile photo of Angie Gubanc

Angie Gubanc

April 19, 2026

5  out of  5
rating by Angie Gubanc
"Worked with Crystal at Erin Schwan’s State Farm office to get all my insurance switched from Allstate. It was seamless and saved me hundreds of dollars across home & car insurance! Crystal was very knowledgeable and a pleasure to work with!! Definitely recommend her!"
We responded:
"Angie, Thank you for the great review! I am so glad to hear that Crystal made your transition smooth and helped you save on your home and auto insurance. We appreciate your recommendation and are happy to have you with us!"
Profile photo of Lori Honaker

Lori Honaker

April 16, 2026

5  out of  5
rating by Lori Honaker
"Jess Schwan was very professional and knowledgeable!! She was able to get me a great deal on insurance and made the switch from my old company effortless."
We responded:
"Lori, thank you for the wonderful review! I am honored I was able to help with your insurance! My team and I are always here when you need us!"
Profile photo of Shauna Linn

Shauna Linn

April 13, 2026

5  out of  5
rating by Shauna Linn
"Jessica is absolutely awesome! Always extremely responsive and gets answers to any questions handled quickly as well as completes any changes almost immediately upon request! Highly recommend! She helped me to tremendously lower my rates!"
We responded:
"Thank you so much for your amazing review! We’re thrilled Jessica could provide such responsive, efficient service and help you lower your rates. Your recommendation means a lot to us!"
Profile photo of Art Feador

Art Feador

April 13, 2026

5  out of  5
rating by Art Feador
"Jessica was very professional and thorough, we reviewed my current insurance coverages, she made some excellent suggestions and priced the new policies out. Excellent service."
We responded:
"Art, thank you for the thoughtful review! I am happy Jessica was so helpful with your insurance coverage! We are always here when you need us!"
Profile photo of Paul Johnson

Paul Johnson

April 11, 2026

5  out of  5
rating by Paul Johnson
"Crystal and State Farm saved me a lot of money for my home and auto insurance. Highly recommended!"
We responded:
"Paul, thank you for the great review! I am thrilled to hear that Crystal was so helpful with your home and auto insurance!"
Profile photo of David Patrick

David Patrick

April 11, 2026

5  out of  5
rating by David Patrick
"Much less expensive people are nicew"
We responded:
"David, thank you for the great review!"
Profile photo of Kelly Johnson

Kelly Johnson

April 10, 2026

5  out of  5
rating by Kelly Johnson
"Agent Crystal Devine was extremely helpful in providing our quote and writing our policies. She saved us so much money compared to our previous company. Excellent customer service and support."
We responded:
"Kelly, thank you for the wonderful review! I am so happy to hear that Crystal was so helpful with getting you a quote and writing your policies! We are always here when you need us!"
Profile photo of Keith P.

Keith P.

April 10, 2026

5  out of  5
rating by Keith P.
"Easy quoting and binding process. Informative and easy to talk to."
We responded:
"Keith, thank you for the great review!"
Profile photo of Jennifer Feador

Jennifer Feador

April 10, 2026

5  out of  5
rating by Jennifer Feador
"Jessica was super kind, knowledgeable, and helpful! She was very efficient in getting my policies set up and saved me a lot of money!"
We responded:
"Jennifer, thank you for the kind feedback! I am happy Jessica was so helpful with your policies!"
Profile photo of R Bro

R Bro

April 10, 2026

5  out of  5
rating by R Bro
"Crystal has been great to work with, she always returns calls and has answers to any questions. Glad we made the switch to State Farm."
We responded:
"Crystal is such an asset to this office and we are so happy you are having a positive experience with her. Welcome to State Farm!"
Profile photo of Jordan Tucker

Jordan Tucker

April 8, 2026

5  out of  5
rating by Jordan Tucker
"100% recommend! They cut my car insurance in half!"
We responded:
"Our car prices for auto insurance really have made it smart for people to switch and save money. Thank you for the review!"
Profile photo of Kelly DesRochers

Kelly DesRochers

April 8, 2026

5  out of  5
rating by Kelly DesRochers
"Crystal explained everything very well and answered my questions throughly."
We responded:
"I am so glad to hear Crystal explained everything clearly and questions thoroughly. She truly cares that our customers feel informed and confident in their coverage decisions. Thank you for the kind words!"
Profile photo of Laura Salmon

Laura Salmon

April 2, 2026

5  out of  5
rating by Laura Salmon
"Crystal has been amazing to work with."
We responded:
"Thank you for your feedback! We’re so glad to hear Crystal has been amazing to work with. We truly appreciate you choosing our State Farm team!"
Profile photo of Marc Hood

Marc Hood

April 2, 2026

5  out of  5
rating by Marc Hood
"Erin was the best ! Glad she’s my agent"
We responded:
"Thank you for the 5 stars! We know there are many places to get insurance and we are honored you picked us to serve you. Many thanks :)"
Profile photo of Terry Fletcher

Terry Fletcher

March 26, 2026

5  out of  5
rating by Terry Fletcher
"I had a good interaction with Jessica she explained everything that I needed to know and took the time with me. Great job Jessica"
We responded:
"Thank you for sharing your experience! We’re so glad to hear Jessica took the time to walk you through everything and made sure you had all the information you needed. We’ll be sure to pass along your kind words—she’ll really appreciate it. Thanks again for choosing our State Farm team!"
Profile photo of Jasmine Talley

Jasmine Talley

March 25, 2026

5  out of  5
rating by Jasmine Talley
"It has been such a pleasure working with Jessica. She responds fast and meets all my needs and request. I love the fact that I can also text the business number for fast responses. It is very convenient. It has been a few years now I’ve been with State Farm and I am highly satisfied."
We responded:
"Jasmine, thank you for your continued trust and kind words! I am so glad Jessica has been responsive and helpful, and that our texting option adds convenience for you. We truly appreciate your loyalty over the years!"