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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marc Hood

April 2, 2026

5  out of  5
rating by Marc Hood
"Erin was the best ! Glad she’s my agent"
We responded:
"Thank you for the 5 stars! We know there are many places to get insurance and we are honored you picked us to serve you. Many thanks :)"
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Terry Fletcher

March 26, 2026

5  out of  5
rating by Terry Fletcher
"I had a good interaction with Jessica she explained everything that I needed to know and took the time with me. Great job Jessica"
We responded:
"Thank you for sharing your experience! We’re so glad to hear Jessica took the time to walk you through everything and made sure you had all the information you needed. We’ll be sure to pass along your kind words—she’ll really appreciate it. Thanks again for choosing our State Farm team!"
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Jasmine Talley

March 25, 2026

5  out of  5
rating by Jasmine Talley
"It has been such a pleasure working with Jessica. She responds fast and meets all my needs and request. I love the fact that I can also text the business number for fast responses. It is very convenient. It has been a few years now I’ve been with State Farm and I am highly satisfied."
We responded:
"Jasmine, thank you for your continued trust and kind words! I am so glad Jessica has been responsive and helpful, and that our texting option adds convenience for you. We truly appreciate your loyalty over the years!"
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Wendy Campbell

March 19, 2026

5  out of  5
rating by Wendy Campbell
"Jessica was extremely helpful and very kind! It was a pleasure to work with her to update my information!"
We responded:
"Wendy, thank you for the wonderful review! I am so happy Jessica was so helpful and easy to work with!"
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2nd Chance

March 12, 2026

5  out of  5
rating by 2nd Chance
"Voula is awesome. She is laid back and chill but gets the job done. Thank you."
We responded:
"Thank you for the wonderful review! I am so glad Voula was so helpful!"
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Carter poulton

March 10, 2026

5  out of  5
rating by Carter poulton
"Jess Schwan has been great to work with! Iv been with her for my Snowmobile and Jet Ski insurance. She makes the process quick and painless. I highly recommend her!"
We responded:
"Thank you so much for sharing this great feedback about your experience with Jess. We’re grateful to have her on our team here. It’s wonderful to hear she made your snowmobile and jet ski insurance quick and easy. We appreciate your recommendation and your trust in us for your recreational and personal insurance needs!"
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Debra Kean

March 4, 2026

5  out of  5
rating by Debra Kean
"Jessica did an outstanding job for me today, in Erin's absence. Great customer service."
We responded:
"Thank you for the great review! We’re glad Jessica was able to provide outstanding customer service while Erin was out. We appreciate your trust and are always here to help with your insurance needs!"
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Austin Reeves

March 3, 2026

5  out of  5
rating by Austin Reeves
"Easy to work with and best price!"
We responded:
"Austin, thank you for the great review!"
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Wendy Bobey

February 26, 2026

5  out of  5
rating by Wendy Bobey
"State Farm has saved us quite a bit of money with our home and auto. Jessie was fabulous and very helpful! She talked me through the whole process and made it very easy to save money."
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Salma Ali

February 13, 2026

5  out of  5
rating by Salma Ali
"I’m happy the pricing , Jessica helped me she was wonderful and I’m excited to have her and the State Farm"
We responded:
"Thank you for your review! We’re pleased Jessica was able to help you find pricing you’re happy with. Welcome to State Farm we appreciate your trust!"
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Hayden Grove

February 11, 2026

5  out of  5
rating by Hayden Grove
"Jessica was very kind and knowledgeable, providing me information to save money with different programs."
We responded:
"Thank you so much for your kind review! We’re thrilled Jessica could provide knowledgeable guidance and help you save through different programs. We truly appreciate your trust!"
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Tammy Hankins

February 3, 2026

5  out of  5
rating by Tammy Hankins
"I switched back because Jessica reached back put to me when she said she would. She is very nice and efficient and it was a pleasure dealing with her."
We responded:
"Tammy, thank you for the wonderful review! I am so happy to hear Jessica was so helpful! Welcome back!"
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Tim Schneider

January 22, 2026

5  out of  5
rating by Tim Schneider
"State Farm has really delivered and gone above and beyond my expectations. Jessica has helped me out the whole way through ensuring that not only do I get high quality services tailored for my family and me, but transitioning from my previous insurance company to theirs was very smooth and painless. Thank you!"
We responded:
"Tim, thank you so much for the kind review! I am thrilled to hear that Jessica went above and beyond to make your transition smooth and to tailor coverage for you and your family. We truly appreciate your trust and look forward to continuing to serve you!"
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shawn Jefferies

January 16, 2026

5  out of  5
rating by shawn Jefferies
"She was very helpful ."
We responded:
"We are so pleased to read your review about how helpful our staff is with getting you car insurance set up! We thank you for the review and choosing Erin Schwan's State Farm agency!"
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alyssa roman

January 8, 2026

5  out of  5
rating by alyssa roman
"Erin is very helpful and patient."
We responded:
"Alyssa, thank you or the great review! My team and I are always here when you need us!"
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Amanda Miller

January 6, 2026

5  out of  5
rating by Amanda Miller
"Erin Schwan was amazing! She has great energy and does her work good, too get you bang for your buck. I know State Farm is an Amazing insurance company bc of my family having them for 50+ years. I have found my new family!!! So excited!"
We responded:
"Amanda, thank you for the wonderful feedback! I am honored you trust my office and State Farm with your insurance! "
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Mary Barker

January 2, 2026

5  out of  5
rating by Mary Barker
"Very friendly,"
We responded:
"Mary thank you for the great review! "
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Kayla Bell

December 29, 2025

5  out of  5
rating by Kayla Bell
"Jessica was amazing! She worked with me and was patient and made sure to get me a great price on my full coverage for my vehicle. she also saved me a lot of money switching to State Farm! Thank you so much Jessica!"
We responded:
"Kayla, thank you for the great review! I am so happy to hear Jessica was patient, helpful, and able to find you a great full-coverage price while saving you money by switching to State Farm. We’ll be sure to pass along your kind words to her!"
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Pawan Sakaray

December 2, 2025

5  out of  5
rating by Pawan Sakaray
"Very helpful and polite and best in the job"
We responded:
"Pawan we proudly serve Plain City, Ohio and the entire state! We appreciate the 5 star review and hope you seek us in the future as well for Renters or Home insurance and bundle to save even more!!!"
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K.Omalicha Blackwell

November 18, 2025

5  out of  5
rating by K.Omalicha Blackwell
"I really appreciated the service, and im happy that it was easy and much lower than I was paying.."
We responded:
"Thank you for sharing! We’re so glad the process was easy and that we could help you save on your insurance. We truly appreciate your trust and are always here if you need anything!"
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DG Meier

November 14, 2025

5  out of  5
rating by DG Meier
"Voula was wonderful to work with. She listened, asked questions, and worked very hard to find strong plans that fit into my budget."
We responded:
"Auto insurance and Home insurance have been made a commodity with some companies but this review you left reminds us all that the right small business owner with a well trained staff really does care and works with you to get the best fit for your wallet and protection. We are located in Broadview Heights, Ohio but we cover the entire state of Ohio for insurance! #parma #northroyalton #independence #medina #strongsville #brecksville #richfield #parmaheights #middleburgheights #berea "
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Davey Justice

November 7, 2025

5  out of  5
rating by Davey Justice
"Last year in August, 2024, I was in a car accident. A few months before, I switched car insurance, and I’m so glad I did! State Farm took care of everything 1000%. This is an Insurance company, where you’re in the better hands of car insurance."
We responded:
"I appreciate the glowing review. I'm praying for your success in your new endeavors and appreciate you choosing my agency in Broadview Heights, OH for your car insurance!"
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Jeff Hart

October 19, 2025

5  out of  5
rating by Jeff Hart
"Prices are better than anyone else. Easy to switch and start a new plan."
We responded:
"Thank you for the 5 stars! "
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Stacy

October 17, 2025

5  out of  5
rating by Stacy
"Jessica was very helpful, and did a great job explaining everything ."
We responded:
"Car and home insurance should be simple to explain if you have the right person talking on the other end of the phone. We are always just a call away and our team of 6 is here to help with it all! #home #auto #life #retirement #health"
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Jake Calarco

October 15, 2025

5  out of  5
rating by Jake Calarco
"Jessica is amazing!! She tried to help me with a policy last year and I had too many issues on my driving record, but she put me on her calendar to try again in a year and saved me a ton of money! It was so nice she reached back out to me!! Thank you so very much!! She also got me a life insurance policy today as well for me to help my family with unexpected expenses. You are awesome lady thank you! 😊"
We responded:
"Thank you so much Jake! We are thrilled to hear how Jessica went above and beyond to help you. She truly cares about following through for our customers and it is wonderful to see that dedication make a difference for you and your family. We appreciate you and thank you for trusting our agency with your auto insurance and life insurance. "