State Farm® Insurance Agent Erin Schwan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
monicajanelle22
June 4, 2025
5
out of
5
rating by monicajanelle22
"Jessica was amazing and quick with communication. She made switching insurances super easy and did whatever she could to make the process seamless. 10/10 would recommend and the savings were so worth it. Thanks Jessica!"
We responded:
"Jessica and the whole team is here to take care of you! So happy we could save some money and also pair it with a life insurance policy. You have built a wall of protection around your family! Welcome to State Farm. "
Julia Land
May 23, 2025
5
out of
5
rating by Julia Land
"We worked with Jess Schwan, and she was the BEST! She explained everything throughly, explained the transition process, and was fun to talk to. 10000/10!!!!"
We responded:
"I am going to take up on that boat ride! Jessica and I will come see what we just insured. You two are a great couple and I was happy I got to be on the call with you all and Jess as she wrapped up you new onboarding. Enjoy the weekend and have a blast!"
Rick Mezlak
May 20, 2025
5
out of
5
rating by Rick Mezlak
"Jessica was throrough and life changing during our encounter"
We responded:
"Car insurance and home insurance we never think could be life changing. But when you find the right agency and person that takes care of you we agree with you it is life changing! Thank you for becoming a valued client, we will take good care of you!"
Crystal Devine
May 19, 2025
5
out of
5
rating by Crystal Devine
"I cannot say enough good things about mutate Farm agent! They handle my life and health insurance policies, and the care and attention they provide is truly exceptional. From the very beginning they took time to explain everything in detail. It was stress free and if you are looking for great rates and a trust worthy agent. Call Erin Schwan's office in Broadview Heights, Ohio."
We responded:
"Thank you Crystal for the feed back. You have become not just a customer but a friend and I loved getting to know you over the years! Medicare supplement plans can be cumbersome and I know you and I got through the conversation with good understanding. Thank you for all your time today! "
Clarence Kelley
May 16, 2025
5
out of
5
rating by Clarence Kelley
"Excellent experience."
We responded:
"Clarence, we’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Sierra Sharp
May 14, 2025
5
out of
5
rating by Sierra Sharp
"Jessica was great! She was prompt, helpful and thorough in her job. She was also so kind and helped me receive a great deal! I'm thankful for her and would recommend to anybody, including my own family."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Steve Weakland
May 7, 2025
5
out of
5
rating by Steve Weakland
"Initially, state farm was unable to cover my car, due too its "stealability." Jessica contacted me a year later and told me it could covered now. Saved me over 1000 dollars per year."
We responded:
"That is a huge savings on car insurance! We are so happy you gave us a chance to win your business and it worked out so favorably. Welcome to State Farm and thank you for the honest feedback."
Doug Corsetti
May 6, 2025
5
out of
5
rating by Doug Corsetti
"Jessica is a true professional. Communication was on point, timely, and efficient. Would recommend her to anyone i come across"
We responded:
"Thank you for the 5 stars! Home and auto insurance switching is never something anyone wants to do but when you have the right person helping you like Jessica it makes it easier! Thank you and welcome to our agency!"
Embee D.
May 2, 2025
5
out of
5
rating by Embee D.
"Professional and friendly service. It was a pleasure dealing with my agent. I'm so glad I switched to State Farm"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Eric
May 2, 2025
5
out of
5
rating by Eric
"Jessica is a delight to work with. She is the reason we switched insurance companies. Responds fast, great attitude and gets the job done. Thank you."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. Car insurance can be taken anywhere, and we appreciate you sharing it was our staff that made the difference for you. If there is anything else we can do to help, please let us know!"
Becky Schworm
May 1, 2025
5
out of
5
rating by Becky Schworm
"Jess was wonderful! Excellent communication and efficient. Seamless transition! 100% recommend!"
We responded:
"Thank you for choosing Erin Schwan State Farm office in Broadview Heights to be your new agency. We appreciate the honest feedback Becky and welcome to our family!"
Anthony Rodgers II
April 25, 2025
5
out of
5
rating by Anthony Rodgers II
"Jessica was extremely polite, knowledgeable of the policy. She was helpful explained and answered any questions that were concerning to me. I will continue to do business with her for all my future insurance needs."
We responded:
"Thank you for the honest review! Jess continues to be such an asset to the agency! Thank you for trusting my agency with some of your most valuable assets."
Jordan Fleming
April 16, 2025
5
out of
5
rating by Jordan Fleming
"Was very friendly and kind throughout our entire call. Helped me find the exact coverage i was looking for, for cheaper"
We responded:
"We love to hear when we can save a family money and you found value in talking with my staff to get what you need. Save us in your contacts as we are your team now. Not an 800 number. 440-526-6636"
The Life Of G
April 9, 2025
5
out of
5
rating by The Life Of G
"She was very helpful and provided me with great service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Ivette Viera
April 1, 2025
5
out of
5
rating by Ivette Viera
"Great customer service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Robert Glenn
March 25, 2025
5
out of
5
rating by Robert Glenn
"Customer service was superb, and starting my policy was quick and easy!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Dave Penny
March 20, 2025
5
out of
5
rating by Dave Penny
"I am very satisfied!!"
We responded:
"Thank you for the 5 Star review! We appreciate your business and we are always here to help. "
Terry Campbell
March 10, 2025
5
out of
5
rating by Terry Campbell
"Amazing to work with, answered all of my questions, and very professional."
We responded:
"Terry we thank you for taking the time to let us know how we are doing! I thank you. "
Josh Varney
March 7, 2025
5
out of
5
rating by Josh Varney
"Jessica is the absolute best! She saved us a ton of money and spent the time to explain every question I had, she even dealt with my mortgage company for me."
We responded:
"Thank you for your feedback. We look forward to protecting your family for a long time into the future. "
Jodi Konrad
February 28, 2025
5
out of
5
rating by Jodi Konrad
"Knowledgeable, helpful and easy to talk to!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! I love my job on days like this when the savings is so much and we were able to provide value with better coverages and life insurance. It was a pleasure talking with you today :) - Jessica"
Judy Kristoff
February 24, 2025
5
out of
5
rating by Judy Kristoff
"Very thorough and efficient. Very easy to work with. We are very happy that we found her."
We responded:
"Glad we were able to get you guys into the office and make sense out of the policies. I am excited we became your agency for not just life insurance but for your largest assets with home and auto. I look forward to taking care of you both for years to come! - Erin"
Jessica Moritz
February 19, 2025
5
out of
5
rating by Jessica Moritz
"Both Jessica and Nora are amazing! Jessica explained everything so efficiently and answered all of my questions. I actually have a local agent that I can call now! Much better experience than the last insurance company I was with. Nora called me this morning to follow up and verify my mailing address from my garage address. I think we talked for like 20 minutes, what a sweet person she is. Thank you thank you to Jessica and Nora for making the process of switching insurance companies such an easy and enjoyable experience!"
We responded:
"Thank you so much for your kind words. We're thrilled to hear that Jessica and Nora provided you with such a wonderful experience. We appreciate you choosing us and value your feedback. I will share the review with them!"
Michael Delguyd
February 19, 2025
5
out of
5
rating by Michael Delguyd
"Jessica saved me over $1200 on my insurance. She responded to all of my questions within minutes. I highly recommend this agency!"
We responded:
"That is a lot of savings! Thank you for allowing us the opportunity to work with you and we are excited to see that you have money going back into your pocket by switching to State Farm. Tell your friends and family to call and ask for Jessica and she will hook you up with a gift card for referring to her! "
James Lotshaw
February 13, 2025
5
out of
5
rating by James Lotshaw
"Just signed up today, but Jessica and Katelyn got me sorted very quickly!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Emeraldsands
February 13, 2025
5
out of
5
rating by Emeraldsands
"Reception was very kind and helped very patiently! Can't recommend enough^^"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re happy with Voula. We appreciate you trusting us with your largest assets to insure!"